Refund Policy

Effective Date: [Insert Date]

At Construction Brand Management PTY LTD, we’re committed to delivering high-quality digital products designed to support your business. Because our products are instantly accessible and cannot be returned, all sales are final, and we do not offer refunds or exchanges once a purchase has been completed.

Why Refunds Are Not Offered

This policy aligns with Australian Consumer Law (Competition and Consumer Act 2010 (Cth)), which does not require refunds for digital products if a customer changes their mind or selects the wrong product. We encourage you to carefully review product details and features before making a purchase to ensure it suits your needs.

Using Our Products Effectively

By purchasing, you acknowledge that understanding and customising our templates is key to achieving the best results. Each product is designed to be flexible and adaptable, and we encourage you to take the time to tailor it to your specific requirements.

Customer Support & Assistance

Although we don’t offer refunds, we want to ensure you get the most value from our products. If you have any trouble accessing or using your purchase, our customer support team is here to help.

📧 [Insert Email]

Exceptional Circumstances

In rare cases, if a product has a major issue (e.g., it is not as described or is not fit for its intended use), we will review your request in line with Australian Consumer Law. Please reach out to us with relevant details and supporting information, and we’ll assess your case.

Get in Touch

If you have any questions or need support, feel free to contact us:

📍 [Insert Address]
📧 [Insert Email]